Module 8 : Specialized Traffic Studies
Lecture 45 : Queuing Analysis
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M/M/N model

The difference between the earlier model and this model is the number of servers. This is a multi -server model with N number of servers whereas the earlier one was single server model. The assumptions stated in M/M/1 model are also assumed here.
Figure 1: Multi-server model
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Here $ \mu$ is the average service rate for N identical service counters in parallel. For x=0

$\displaystyle P(0)=\left[\sum_{x=0}^{N-1}\left(\frac{\rho^x}{x!}+\frac{\rho^N}{(N-1)!(N-\rho)}\right)\right]^{-1}$ (1)

The probability of x number of customers in the system is given by P(x). For $ 1 \leq x \leq N$

$\displaystyle P(x)=\frac{\rho^x}{x!}*P(0)$ (2)

For $ x>N$

$\displaystyle P(x)=\frac{\rho^x}{N!N^{x-N}}*P(0)$ (3)

The average number of customers in the system is

$\displaystyle E[X] = \rho+[\frac{\rho^{N+1}}{(N-1)!(N-\rho)^2}]P(0)$ (4)

The average queue length

$\displaystyle E[L_q] = [\frac{\rho^{N+1}}{(N-1)!(N-\rho)^2}]P(0)$ (5)

The expected time in the system

$\displaystyle E[T] = \frac{E[X]}{\lambda}$ (6)

The expected time in the queue

$\displaystyle E[T_q] = \frac{E[L_q]}{\lambda}$ (7)

Numerical example

Consider the earlier problem as a multi-server problem with two servers in parallel.

Solution

Average arrival rate = $ \lambda$ = 300 vehicles/hr. Average service rate = $ \mu=\frac{3600}{10}$ vehicles/hr. Utilization factor = traffic intensity = $ \rho=\frac{\lambda}{\mu}=\frac{300}{360}$ = 0.833.
$\displaystyle P(0)$ $\displaystyle =$ $\displaystyle \left[\sum_{x=0}^{N-1}\left(\frac{\rho^x}{x!}+\frac{\rho^N}{(N-1)!(N-\rho)}\right)\right]^{-1}$  
  $\displaystyle =$ $\displaystyle 0.92(60)=55.2 min$  

Average number of vehicles in the system is = L = $ E[X]=
\rho+[\frac{\rho^{N+1}}{(N-1)!(N-\rho)^2}]P(0)$ = 1.22. The average number of customers in the queue = $ L_q = E[L_q] =
[\frac{\rho^{N+1}}{(N-1)!(N-\rho)^2}]P(0)$= 0.387. Expected time in the system = $ W = \frac{E[X]}{\lambda}$= 0.004 hr = 14 sec. The expected time in the queue = $ W_q = \frac{L_q}{\lambda}$= 0.00129 hr = 4.64 sec.