Module 1 :Introduction

Lecture 1: Introduction to Queueing Systems

Performance Parameters from the Service Provider's Point of View :

Parameters of interest for the Service Provider
(Service Parameters)

For these parameters as well, one can do either a transient analysis or an equilibrium analysis. Once again, the equlibrium analysis is usually easier and more practical to do than a transient analysis.

As in the previous case, most of the time we will have to be content with the mean results. In some cases, it may be possible to obtain the probability distributions.

Overall Approach :

Our approach to the study of queues and queueing networks may be summarized as follows