Modules / Lectures
NameDownloadDownload Size
Lecture NoteDownload as zip file2.5M
Module NameDownloadDescriptionDownload Size
Module 1 :Introduction to Quality ManagementQuiz-1Quiz-11
Module 2 : Process Quality ImprovementQuiz-2Quiz-21
Module 3 : Product Quality ImprovementQuiz-3Quiz-31
Module NameDownloadDescriptionDownload Size
Module 1 :Introduction to Quality ManagementCase Study: Steins FurnitureCase Study: Steins Furniture30
Module 2 : Process Quality Improvement1. Case- Depression Analysis in Niramay Clinic, KolkataCase- Depression Analysis in Niramay Clinic, Kolkata29
Module 2 : Process Quality Improvement2. Case- Optimizing the Performance of a SwimmerOptimizing the Performance of a SwimmerCase-32
Module 3 : Product Quality ImprovementCase Study: QFD in a Services IndustryCase QFD in a Services IndustryStudy:27