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| Module Name | Download |
|---|---|
| noc20_mg12_assigment_1 | noc20_mg12_assigment_1 |
| noc20_mg12_assigment_2 | noc20_mg12_assigment_2 |
| noc20_mg12_assigment_3 | noc20_mg12_assigment_3 |
| noc20_mg12_assigment_4 | noc20_mg12_assigment_4 |
| Sl.No | Chapter Name | MP4 Download |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |
| Sl.No | Chapter Name | English |
|---|---|---|
| 1 | Lecture 1: Introduction | Download Verified |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download Verified |
| 3 | Lecture 3:The Service System | Download Verified |
| 4 | Lecture 4: Characteristics of Services | Download Verified |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download Verified |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download Verified |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download Verified |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download Verified |
| 9 | Lecture 9: Services Marketing Process | Download Verified |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download Verified |
| Sl.No | Chapter Name | Gujarati |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |
| Sl.No | Chapter Name | Hindi |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |
| Sl.No | Chapter Name | Kannada |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |
| Sl.No | Chapter Name | Malayalam |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |
| Sl.No | Chapter Name | Marathi |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |
| Sl.No | Chapter Name | Tamil |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |
| Sl.No | Chapter Name | Telugu |
|---|---|---|
| 1 | Lecture 1: Introduction | Download |
| 2 | Lecture 2: Why Study Services Marketing Management? | Download |
| 3 | Lecture 3:The Service System | Download |
| 4 | Lecture 4: Characteristics of Services | Download |
| 5 | Lecture 5: Understanding the Macro-Environment - I | Download |
| 6 | Lecture 6: Understanding the Macro-Environment - II | Download |
| 7 | Lecture 7: Understanding the Macro-Environment - III and Understanding the Micro-Environment - I | Download |
| 8 | Lecture 8:Understanding the Micro-Environment - II | Download |
| 9 | Lecture 9: Services Marketing Process | Download |
| 10 | Lecture 10: Exploring Marketing Oppurtunities - I | Download |